Inspire : Public Works Mar Apr 2015
3 CONTENTS 38 Q&A PWPro meets the Mayor of Hastings 05 W President's message 05 W CEO's message 06 W IPWEA news 10 WDivision news Analysis 12 W Council amalgamations and public works Fleet 15 W Meet the mechanic Spotlight on ... Water 24 W The top water trends in Australia 27 W Build your own pipe inspection vehicle 31 W The next step in stormwater drain protection 32 W Behind the scenes of the Moreton Bay Rail Link 35 W Meet your match through IPWEA's new Mentor Match program 36 W Get involved in IPWEA's Yardstick Roads benchmarking program Knowledge Centre 41 W How it works 43 WAsk your mates Education & Events 45 W IPWEA courses and workshops 20 COVER STORY Meeting the customer service level challenge in the water industry # Retrospect Richmond Bridge, Tasmania 1823--Present 46 Public Works Professional is the o cial journal for members of the Institute of Public Works Engineering Australasia. AUSTRALASIA BOARD President: Michael Kahler (Qld) Vice President: Ross Goyne (Vic) Immediate Past President: Paul Di Iulio (SA) Directors: Andrew Craig (SA) Ged Brennan (Qld), Warren Sharpe OAM (NSW), Ken Halstead (NSW), Angelo Catinari (SA), Mark Varmalis (Vic), Mat Greskie (Tas), Damion Beety (Tas), Anthony Vuleta (WA), Terry Blanchard (WA), Braden Austin and Peter Higgs (NZ) AUSTRALASIA EXECUTIVE Chief Executive O cer: Chris Champion Executive O cer: Ross Moody Online Marketing and Communications Manager: Angela Cheers Web and Online Communications Coordinator: Linda Bologna DIVISION EXECUTIVES New South Wales: John Roydhouse Queensland: Suzanna Barnes-Gillard South Australia: All Occasions Management Tasmania: Gary Neil Victoria: Bruce Douglas Western Australia: John Ambrose New Zealand: Mike Connolly Level 12, 447 Kent Street, Sydney NSW 2000 T: +61 (0)2 8267 3001 F: +61 (0)2 8267 3071 W: www.ipwea.org Published by: Mahlab Media Managing Director: Bobbi Mahlab Editor: Jill Park email@example.com Chief Content O cer: Martin Wanless Head of Client Services: Roslyn Atkinson Graphic Designer: Jack Pike Sales Director: Sara Lewis Advertising Sales Manager: Alex Lane firstname.lastname@example.org Production Manager: Kathy Little 369a Darling Street, Balmain NSW 2041 T: +61 (0)2 9556 9100 F: +61 (0)2 9818 6080 E: email@example.com W: www.mahlabmedia.com.au Printed by: Webstar Printing Mailed by: D&D Mailing Cover Image: Getty Images All material © IPWEA 2015. All rights reserved. IPWEA does not expect or invite any person to act or rely on any statement, opinion or advice contained in this publication and readers must rely on their own enquiries in making any decisions or giving any advice. Neither IPWEA nor any employee or agent of IPWEA nor any contributor to this publication will be liable for any loss or damage caused by any inaccurate statement, opinion, advice or information contained in this publication.
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